IT Service Desk Administrator (m/f/d)

München location

Are you looking for a position in an international company which serves a vital purpose?
Our client is an international biotech pharmaceutical company driving the production of essential vaccines, from early research, clinical development, through to manufacturing and commercialisation. Now they are looking for an IT Service Desk Administrator (m/f/d) to aid them in the smooth day-to-day running of their life-saving, innovative work.

Your tasks:

  • Support of the IT infrastructure team
  • Responsible for 1st -level Service Desk Support
  • Installation and maintenance of computers and other equipment
  • Implementation of software and hardware installations as well as IT asset management
  • System access and active directory management
  • Creation and optimisation of service desk processes
  • Monitoring and handling of alerts
  • Categorisation of requests and documentation of solutions
  • Support for business applications
  • Execution and management of orders for new equipment

Your profile:

  • At least 1-2 years of experience
  • Excellent business proficiency in Germany and English
  • Knowledge of and experience with Microsoft Windows and Office365
  • Process and service-orientated
  • Passion for support role
  • Strong Communication skills
  • Patient and friendly

What’s in it for you:

  • Professional and personal challenges in an exciting, international environment
  • The chance to make a difference in a vital industry
  • Flexible working hours
  • Attractive employee benefits, including a pension scheme

Interested? Then send your CV to Michele Rossouw ( Or call +49 176 2399 5237