Our client is a cloud company, offering specialized CRM Sales and CPQ software for Manufacturing, High-Tech, Electrical Engineering, Machinery and B2B Service industries. With several partners worldwide and excellent experience, our customer is an expert in delivering customized software to clients from manufacturing industry. As a Senior Customer Sucess Manager you run international cloud implementation projects in the field of Configure, Price, Quote (CPQ), Customer Relationship Management and SAP ERP. If you are passionate about innovative technology and eager to improve processes at our client’s companies, then you are a fit.
Your tasks:

  • Advise customers on product features and recommended implementation scope and system architecture for Configure, Price, Quote (CPQ) product
  • Training of customers and partners on usage and administration of cloud product
  • Overall responsibility for the successful initiation, planning, and execution of our cloud implementation projects
  • Customization of standard cloud product wrt. customer requirements
  • Resource Planning in coordination with Project Development and Modelling

Your profile:

  • Candidate must possess at least a Bachelor’s Degree, Post Graduate Diploma, Professional Degree, Master’s Degree, Computer Science/Information Technology, Engineering (Computer/Telecommunication), Science & Technology, Business Studies/Administration/Management, Engineering (Electrical/Electronic) or equivalent
  • Ability to take decisions and take responsibility for large cloud projects
  • Experience in managing projects effectively from strategic to operational level
  • Effective communication skills, experienced in liasing with partners, customers, subcontractors and globally spread professional teams
  • At least 3 to 5 years of working experience in the related field of cloud or system integration is required for this position
  • Preferably Project Manager specializing in IT/Computer – Software, Manufacturing/Production Operations or equivalent.
  • Fluent English and German required
  • Experience in CRM, CPQ, SAP ERP (MM, SD, LO-VC) and/or graph-based systems is a plus

Your benefits:

  • An exciting work environment with immediate responsibility
  • A young, creative, professional, smart and ambitious team
  • An environment of creativity and innovation
  • Possibility to build up a team in the next 1-2 years

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